Terms & Conditions
Terms and Conditions
Welcome to Adobe Haven LLP
To ensure a smooth and enjoyable experience, please carefully review the following terms and conditions:
Cancellation Policy
- Notice for Refund: For a full refund, cancellations must be made at least 7 days prior to the check-in date. A 50% refund is available for cancellations made up to 48 hours before check-in.
- Cancellation Fee: No cancellation fees are charged.
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No-show Policy:
- For Paid Bookings: Rooms will be held until 8 PM.
- For Unpaid Bookings:
- If in communication: Rooms will be held until 5 PM.
- If not in communication: Rooms will be held until 3 PM.
- Refunds: Refunds will be processed within 7 days. Guests must contact the property owner directly for cancellations and refunds.
Booking Policy
- Confirmation: Guests receive immediate booking confirmation upon successful reservation.
- Payment Methods: Payments are accepted via credit cards, PayPal, and bank transfers.
- Deposit: Deposits may be required for long stays. Details will be provided during the booking process.
Check-in and Check-out Policy
- Check-in Time: Standard check-in time is 2:00 PM.
- Check-out Time: Standard check-out time is 11:00 AM.
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Early Check-in/Late Check-out:
- Before 9 AM: Early check-in between 6 AM and 9 AM is subject to a 50% room fee.
- After 10 AM: Early check-in after 10 AM is free, subject to availability.
- Late Check-out: Late check-out beyond 11 AM is chargeable at 50% of the room fee.
Guest Conduct and Behavior
- Noise Policy: Quiet hours are in effect. Loud music is not permitted in open areas.
- Pets: Pets are allowed.
- Smoking: Smoking is permitted only in designated smoking rooms and balconies.
- Visitors: Guests may invite visitors to their rooms.
- Damages: Guests are liable for any property damage and must compensate 150% of the damage value.
Safety and Security
- Measures: Guests are responsible for safeguarding their belongings. While the property strives to ensure safety, specific security measures are not provided.
- Liability: The property is not responsible for the loss or damage of personal belongings.
Privacy Policy
- Data Collection: Personal data (e.g., name, contact information) is collected for booking purposes and will not be shared with third parties.
Health and Safety Protocols
- Cleanliness: The property adheres to high standards of cleanliness and hygiene.
Special Requests
- Extra Services: Special requests, such as extra bedding or specific food preferences, will be accommodated whenever possible.
- Celebrations: Arrangements for occasions like birthdays or anniversaries can be made upon request.
Accessibility
- Wheelchair Access: Availability is not specified.
- Special Needs: Accommodations for special needs will be provided where feasible.
Third-Party Services
- Partnerships: The property may collaborate with third-party providers (e.g., tours, transport, activities). Terms for such services will be communicated separately.
General Terms and Conditions
- Force Majeure: The property is not liable for disruptions caused by events beyond its control, such as adverse weather conditions or political unrest.
- Modifications to Terms: Adobe Haven LLP reserves the right to modify these terms and conditions at any time. Guests will be notified of any significant changes.